Legal information

Terms and conditions

General terms and conditions of use of the website and the services offered.

Use of the www.dordogne-castillonderie.fr website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, and users of the www.dordogne-castillonderie.fr website are therefore advised to consult them regularly. This site is normally accessible to users at all times. However, www.dordogne-castillonderie.fr may decide to interrupt the site for technical maintenance purposes, in which case it will endeavour to inform users of the dates and times of the intervention in advance. The www.dordogne-castillonderie.fr website is regularly updated by Camping la Castillonderie. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to read them.

Description of services provided: The purpose of the www.dordogne-castillonderie.fr website is to provide information concerning all of the company’s activities. Camping La Castillonderie endeavours to provide information on the www.dordogne-castillonderie.fr website that is as accurate as possible. However, it may not be held responsible for any omissions, inaccuracies or failures to update information, whether these are its fault or the fault of third-party partners who provide it with this information. All information provided on the www.dordogne-castillonderie.fr website is given for information purposes only and is subject to change. Furthermore, the information provided on the www.dordogne-castillonderie.fr website is not exhaustive. It is subject to changes having been made since it was put on line.

Intellectual property and counterfeiting. Camping la Castillonderie is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logos, icons, sounds, software. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, except with the prior written authorisation of Camping la Castillonderie: Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

Limitations of liability. Camping la Castillonderie may not be held liable for direct or indirect damage caused to the user’s equipment when accessing the Camping la Castillonderie site, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility. Camping la Castillonderie may also not be held liable for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the www.dordogne-castillonderie.fr website.Interactive areas (possibility to ask questions in the contact area) are available to users. Camping la Castillonderie reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular provisions relating to data protection. Where applicable, Camping la Castillonderie also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

Management of personal data. In France, personal data is protected by law no. 78-87 of 6 January 1978, law no. 2004-801 of 6 August 2004, article L. 226-13 of the Criminal Code and the European Directive of 24 October 1995. When using the www.dordogne-castillonderie.fr website, the following information may be collected: the URL of the links through which the user accessed the www.dordogne-castillonderie.fr website, the user’s access provider, the user’s Internet Protocol (IP) address, etc. In any event, Camping la Castillonderie only collects personal information relating to the user for the purposes of certain services offered by the www.dordogne-castillonderie.fr website. Users provide this information with full knowledge of the facts, particularly when they enter it themselves. Users of the www.dordogne-castillonderie.fr website are then informed whether or not they are required to provide this information.In accordance with the provisions of Articles 38 et seq. of Law 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties, all users have the right to access, rectify and object to any personal data concerning them, by making a written and signed request, accompanied by a copy of the identity document bearing the signature of the holder of the document, and specifying the address to which the reply is to be sent. No personal information of the user of the www.dordogne-castillonderie.fr site is published without the user’s knowledge, exchanged, transferred or sold on any medium whatsoever to third parties. Only the assumption of the purchase of Camping la Castillonderie and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the www.dordogne-castillonderie.fr site. The site has not been declared to the CNIL as it does not collect personal information. Databases are protected by the provisions of the Law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.

Hypertext links and cookies. The www.dordogne-castillonderie.fr site contains a number of hypertext links to other sites, set up with the authorisation of Camping la Castillonderie. However, Camping la Castillonderie is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect. Browsing the www.dordogne-castillonderie.fr website may result in the installation of cookie(s) on the user’s computer. A cookie is a small file which does not allow the user to be identified, but which records information relating to the browsing of a computer on a site. The data obtained in this way is intended to facilitate subsequent browsing of the site, and is also used to measure the number of visitors to the site.refusing to install a cookie may make it impossible to access certain services. However, users can configure their computer as follows to refuse the installation of cookies: Internet Explorer: Tools tab / Internet options. Click on Confidentiality and choose Block all cookies. Confirm with Ok. For Netscape: edit tab / preferences. Click on Advanced and choose Deactivate cookies. Confirm with Ok.Opposition to telephone canvassing In accordance with the provisions of the Consumer Code (Article L. 223-2 of the Consumer Code), when a professional collects telephone data from a consumer, they inform the consumer of their right to register on the ‘Bloctel’ telephone canvassing opposition list, on which you can register here: https://www.bloctel.gouv.fr Applicable law and jurisdiction. Any dispute relating to the use of the www.dordogne-castillonderie.fr website is subject to French law. The competent courts of Paris have exclusive jurisdiction.The main laws concerned. Law no. 78-87 of 6 January 1978, as amended by Law no. 2004-801 of 6 August 2004 relating to information technology, files and civil liberties. Law no. 2004-575 of 21 June 2004 on confidence in the digital economy.

Mediation of consumer disputes: Although Camping la Castillonderie will do its utmost to make your stay as pleasant as possible, it cannot be held responsible for the consequences of external events, which could reduce or even cancel your stay. In the event of a dispute, and after having referred the matter to the professional’s customer service, any customer may refer the matter to a consumer ombudsman, within a maximum period of one year from the date of the written complaint, by registered letter, to the professional. The contact details of the mediator who may be contacted by the customer are as follows: BAYONNE MEDIATION, 32 rue du Hameau 64200 BIARRITZ, www.bayonne-mediation.com 06 79 59 83 38

Glossary. User: Internet user connecting to and using the aforementioned site. Personal information: ‘information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies’ (article 4 of law no. 78-17 of 6 January 1978).